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Message type: E = Error
Message class: CBGL00 - GLM: Standard Messages
Message number: 752
Message text: Cannot Find Windows Printer
The system could not find any Windows printers that can be assigned to
SAP spool printers.
The system issues an error message and will not allow you to continue with this transaction until the error is resolved.
INCLUDE EHS_NA_ADMIN OBJECT DOKU ID TX
Repeat the first step of Customizing activity
<DS:SIMG.EHS_GLM_PRINTERMAINT>Transfer and Check Printers for Label
Printing</> to import the Windows printer from the generation server.
Error message extract from SAP system. Copyright SAP SE.
CBGL00752
- Cannot Find Windows Printer ?The SAP error message CBGL00752: Cannot Find Windows Printer typically occurs when the SAP system is unable to locate or access the specified Windows printer. This can happen for various reasons, including configuration issues, network problems, or printer availability.
Causes:
- Printer Not Installed: The specified printer may not be installed on the Windows machine.
- Incorrect Printer Name: The printer name specified in the SAP configuration may be incorrect or misspelled.
- Network Issues: There may be network connectivity issues preventing the SAP system from accessing the printer.
- Driver Issues: The printer driver may not be installed or may be incompatible with the SAP system.
- User Permissions: The user may not have the necessary permissions to access the printer.
- SAP Configuration: The SAP system may not be properly configured to recognize the Windows printer.
Solutions:
Check Printer Installation:
- Ensure that the printer is installed on the Windows machine and is functioning correctly.
- Test printing from other applications to confirm that the printer is operational.
Verify Printer Name:
- Check the printer name in the SAP configuration and ensure it matches the name of the installed printer exactly.
- You can find the printer name in the Windows Control Panel under "Devices and Printers."
Network Connectivity:
- Ensure that the Windows machine and the SAP server are on the same network and can communicate with each other.
- Check for any firewall settings that may be blocking access to the printer.
Update Printer Drivers:
- Make sure that the latest printer drivers are installed on the Windows machine.
- If necessary, reinstall the printer drivers.
Check User Permissions:
- Verify that the user has the necessary permissions to access the printer.
- Check the printer's sharing settings if it is a network printer.
SAP Configuration:
- In SAP, go to transaction SPAD (Spool Administration) and check the configuration for the printer.
- Ensure that the printer is defined correctly and is set as a valid output device.
Test Printing:
- After making any changes, perform a test print from SAP to see if the issue is resolved.
Related Information:
By following these steps, you should be able to diagnose and resolve the error message CBGL00752 in your SAP system.
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