How To Fix CACSSESTD014 - &4 items deleted for remuneration &3 in settlement schedule &1 (&2)

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSSESTD - Settlement Scheduling - Transaction Data

• Message number: 014

• Message text: &4 items deleted for remuneration &3 in settlement schedule &1 (&2)

What causes this issue?

During the reversal of a commission document or the change to a
settlement schedule, the system was instructed to reset settlement
schedule &SYST-MSGV1& for remuneration &SYST-MSGV3&.
The system detected that items in sequence &SYST-MSGV2& &SYST-MSGV4&
can be deleted since they have not been converted to settlement items.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACSSESTD014 - &4 items deleted for remuneration &3 in settlement schedule &1 (&2) ?

  The SAP error message CACSSESTD014 indicates that there are issues related to the deletion of items in a settlement schedule. This error typically arises in the context of SAP's Commission and Incentive Management (CIM) module, which is part of the SAP Customer Activity Repository (CAR) or SAP Sales and Distribution (SD) modules.
  Cause:
  The error message CACSSESTD014 occurs when the system attempts to delete items from a remuneration document, but there are constraints or conditions that prevent this action. Common causes include:
  
  Settlement Schedule Issues: The settlement schedule may be locked or in a status that does not allow for deletions.
  Data Integrity Constraints: There may be dependencies or relationships with other documents or records that prevent the deletion of the items.
  Authorization Issues: The user may not have the necessary permissions to perform deletions on the remuneration items.
  Technical Errors: There could be underlying technical issues, such as database locks or inconsistencies in the data.
  
  Solution:
  To resolve the error CACSSESTD014, you can take the following steps:
  
  Check Settlement Schedule Status: Verify the status of the settlement schedule. Ensure that it is not locked or in a state that prevents deletions.
  Review Dependencies: Look for any dependencies or relationships with other documents that might be preventing the deletion. Ensure that all related documents are in a state that allows for changes.
  User Authorizations: Confirm that the user has the necessary authorizations to delete items from the remuneration document. If not, work with your SAP security team to adjust permissions.
  Technical Checks: If the issue persists, check for any technical errors or database locks. You may need to consult with your SAP Basis team to investigate any underlying system issues.
  Consult Documentation: Review SAP documentation or notes related to this error message for any specific guidance or patches that may be applicable.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CACS for Commission Management, CACSSE for Settlement, and others that may be involved in the process.
  SAP Notes: Search for SAP Notes related to CACSSESTD014 in the SAP Support Portal for any known issues or fixes.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the problem continues after following these steps, it may be beneficial to escalate the issue to your SAP support team or consult with an SAP expert for further assistance.