How To Fix CACSSESTD015 - Error while deleting fulfillment levels for sequence &1 of schedule &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSSESTD - Settlement Scheduling - Transaction Data

• Message number: 015

• Message text: Error while deleting fulfillment levels for sequence &1 of schedule &2

What causes this issue?

During the reversal of a commission document, or the change to a
settlement schedule, the system has been instructed to delete
fulfillment levels for settlement schedule items. Fulfillment levels are
objects in the actual commission environment that are created when a
release type was found for the settlement schedule header. An error
occurred during the deletion of the fulfillment levels.

How to fix this error?

Since the deletion of fulfillment levels is implemented by means of a
logical service, find out if the deletion function is used in the
standard delivery first. If this is not the case, the error is probably
in the customer function, or has been included for a reason.
Contact your system administrator for an analysis and solution of the
problem.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACSSESTD015 - Error while deleting fulfillment levels for sequence &1 of schedule &2 ?

  The SAP error message CACSSESTD015 indicates that there is an issue when trying to delete fulfillment levels for a specific sequence in a schedule. This error typically arises in the context of SAP's Customer Activity Repository (CAR) or similar modules where scheduling and fulfillment processes are managed.
  Cause:
  
  Data Integrity Issues: The fulfillment levels you are trying to delete may be linked to other data or processes that prevent their deletion. This could be due to existing dependencies or constraints in the system.
  Locked Records: The records you are trying to delete might be locked by another user or process, preventing any modifications.
  Incorrect Sequence or Schedule: The sequence number (&1) or schedule number (&2) provided may not exist or may have been incorrectly specified.
  Configuration Issues: There may be configuration settings in the system that restrict the deletion of fulfillment levels under certain conditions.
  
  Solution:
  
  Check Dependencies: Investigate if there are any dependencies or linked records that are preventing the deletion. You may need to resolve these dependencies first.
  Unlock Records: If the records are locked, check with your system administrator or use transaction codes like SM12 to identify and unlock the records.
  Verify Input Values: Ensure that the sequence number and schedule number you are using are correct and exist in the system. You can use transaction codes like SE16 or SE11 to check the relevant tables.
  Review Configuration: Check the configuration settings related to fulfillment levels and schedules to ensure that there are no restrictions in place that would prevent deletion.
  Consult Logs: Look at the application logs (transaction SLG1) for more detailed error messages that might provide additional context on why the deletion is failing.
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE16 (Data Browser), SM12 (Lock Entries), and SLG1 (Application Log) for troubleshooting.
  Documentation: Review SAP documentation related to the specific module you are working with, as it may provide insights into common issues and their resolutions.
  User Permissions: Ensure that you have the necessary permissions to delete fulfillment levels, as restrictions may be in place based on user roles.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.