How To Fix CACSRETTD092 - Cannot generate retention document

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSRETTD - Retention: Messages for Transaction Data

• Message number: 092

• Message text: Cannot generate retention document

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CACSRETTD092 - Cannot generate retention document ?

  The SAP error message CACSRETTD092 indicates that the system is unable to generate a retention document. This error typically occurs in the context of SAP Customer Activity Repository (CAR) or SAP Convergent Charging (SAP CC) when there are issues related to the retention document generation process.
  Possible Causes:
  
  Missing Data: Required data for generating the retention document may be missing or incomplete. This could include customer information, contract details, or other relevant data.
  
  Configuration Issues: There may be configuration issues in the system settings related to retention document generation.
  Authorization Issues: The user may not have the necessary authorizations to generate retention documents.
  System Errors: There could be underlying system errors or inconsistencies in the database that prevent the document from being generated.
  Business Rules: Certain business rules or conditions may not be met, which are required for the retention document to be created.
  
  Solutions:
  
  Check Data Completeness: Verify that all required data is present and correctly entered