How To Fix CACSRETTD090 - Create retention document: Error in offsetting retention

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSRETTD - Retention: Messages for Transaction Data

• Message number: 090

• Message text: Create retention document: Error in offsetting retention

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACSRETTD090 - Create retention document: Error in offsetting retention ?

  The SAP error message CACSRETTD090 typically occurs in the context of creating a retention document in the SAP system, particularly within the SAP Contract Accounts Receivable and Payable (FI-CA) module. This error indicates that there is an issue with offsetting the retention amount, which can arise from various reasons.
  Causes of the Error
  
  
  Incorrect Configuration: The configuration settings for retention management may not be set up correctly. This includes settings related to retention accounts, document types, or posting rules.
  
  
  Missing Master Data: Required master data, such as customer accounts or retention accounts, may be missing or incorrectly maintained.
  
  
  Posting Period Issues: The posting period may be closed, preventing any new postings from being made.
  
  
  Account Determination Issues: There may be issues with account determination settings that affect how retention amounts are posted.
  
  
  Insufficient Authorizations: The user may not have the necessary authorizations to create or post retention documents.
  
  
  Technical Issues: There could be underlying technical issues, such as system bugs or inconsistencies in the database.
  
  
  Solutions
  
  
  Check Configuration: Review the configuration settings for retention management in the SAP system. Ensure that all necessary settings are correctly defined.
  
  
  Verify Master Data: Ensure that all relevant master data is complete and accurate. Check customer accounts, retention accounts, and any other related data.
  
  
  Check Posting Period: Verify that the posting period is open for the transaction you are trying to execute. If it is closed, you may need to open it or create the document in an open period.
  
  
  Review Account Determination: Check the account determination settings to ensure that the correct accounts are being used for retention postings.
  
  
  User Authorizations: Ensure that the user has the necessary authorizations to create and post retention documents. You may need to consult with your SAP security team.
  
  
  Consult SAP Notes: Check for any relevant SAP Notes or patches that may address known issues related to this error message.
  
  
  Debugging: If the issue persists, consider debugging the process to identify the exact point of failure. This may require assistance from a technical consultant.
  
  
  Contact SAP Support: If you are unable to resolve the issue, consider reaching out to SAP support for further assistance.
  
  
  Related Information
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FPL9 (for retention management) and FBL1N (for vendor line items) to help in troubleshooting.
  
  
  Documentation: Review SAP documentation related to retention management and the FI-CA module for additional insights and best practices.
  
  
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.