How To Fix CACSRCP101 - No information for worklist &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSRCP - ICM: Retroactive Case Processing (RCP)

• Message number: 101

• Message text: No information for worklist &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CACSRCP101 - No information for worklist &1 ?

  The SAP error message "CACSRCP101 No information for worklist &1" typically occurs in the context of SAP Customer Relationship Management (CRM) or SAP Service Management when the system is unable to retrieve any data for a specified worklist. This can happen for various reasons, and understanding the cause is essential for finding a solution.
  Causes:
  
  
  No Data Available: The most straightforward reason is that there are no entries in the worklist specified by the identifier (&1). This could be due to filters applied that exclude all records.
  
  
  Authorization Issues: The user may not have the necessary authorizations to view the worklist data, leading to the system not displaying any information.
  
  
  Configuration Issues: There may be a configuration problem in the worklist settings or the underlying data model that prevents the retrieval of data.
  
  
  Data Synchronization Issues: If the worklist is supposed to pull data from another system or module, there may be synchronization issues or delays.
  
  
  Technical Errors: There could be underlying technical issues, such as database connectivity problems or issues with the application server.
  
  
  Solutions:
  
  
  Check Data Availability: Verify that there are indeed entries in the worklist. You can do this by checking the relevant tables or using transaction codes that allow you to view the data directly.
  
  
  Review Filters: If filters are applied to the worklist, ensure that they are set correctly and not excluding all records. Adjust the filters as necessary.
  
  
  Authorization Check: Ensure that the user has the appropriate authorizations to access the worklist. This can be checked in the user roles and authorizations assigned to the user.
  
  
  Configuration Review: Check the configuration settings for the worklist in the SAP system. This may involve reviewing customizing settings in transaction SPRO or related configuration transactions.
  
  
  Data Synchronization: If the worklist relies on data from another system, ensure that the data is synchronized and that there are no issues with data transfer.
  
  
  Technical Support: If the issue persists, consider reaching out to your SAP Basis team or technical support for assistance. They can check for any underlying technical issues that may be affecting the worklist.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that can help you investigate the issue, such as CRMD_ORDER for CRM orders or CRMD_ORDERADM_H for order administration.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to worklists in CRM or Service Management for more context on how they are configured and used.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.