How To Fix CACSRCP100 - Worklist &1 has status &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSRCP - ICM: Retroactive Case Processing (RCP)

• Message number: 100

• Message text: Worklist &1 has status &2

What causes this issue?

The worklist does <ZH>not</> have the status <ZK>Currently Being
Processed</>, although processing is not completed.

System Response

Processing of the worklist is terminated.

How to fix this error?

Make sure that the functions of the tool of the logical services set the
status of the worklist correctly.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACSRCP100 - Worklist &1 has status &2 ?

  The SAP error message CACSRCP100 typically indicates an issue with a worklist in the context of SAP Customer Relationship Management (CRM) or similar applications. The message format suggests that it is related to a specific worklist identified by the placeholder &1, which has a status indicated by &2. 
  Cause:
  The error message CACSRCP100 can arise due to several reasons, including:
  
  Worklist Status: The worklist may be in a status that does not allow further processing. For example, it could be in a "completed," "archived," or "canceled" state.
  Authorization Issues: The user may not have the necessary permissions to access or modify the worklist.
  Data Integrity Issues: There may be inconsistencies or issues with the underlying data that the worklist is based on.
  System Configuration: There could be configuration settings in the SAP system that restrict the processing of worklists in certain statuses.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Worklist Status: Review the status of the worklist. If it is in a non-processable state (like completed or canceled), you may need to take appropriate actions based on your business process (e.g., creating a new worklist or reactivating the existing one if possible).
  
  
  Review Authorizations: Ensure that the user has the necessary authorizations to access and modify the worklist. You may need to consult with your SAP security team to verify and adjust user roles and permissions.
  
  
  Data Validation: Check for any data integrity issues related to the worklist. This may involve validating the data entries or ensuring that all required fields are populated correctly.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to the specific worklist functionality you are using. There may be specific guidelines or troubleshooting steps provided by SAP.
  
  
  Contact SAP Support: If the issue persists and you cannot determine the cause, consider reaching out to SAP support for assistance. Provide them with the error message details and any relevant context to help them diagnose the issue.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help you manage worklists, such as CRMD_ORDER for managing CRM orders or other related transactions.
  SAP Notes: Search for SAP Notes related to CACSRCP100 for any known issues or patches that may address the problem.
  User Forums: Check SAP community forums or user groups for discussions related to this error message, as other users may have encountered and resolved similar issues.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.