How To Fix CACSRCP022 - No worklist selected

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSRCP - ICM: Retroactive Case Processing (RCP)

• Message number: 022

• Message text: No worklist selected

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CACSRCP022 - No worklist selected ?

  The SAP error message CACSRCP022: No worklist selected typically occurs in the context of SAP Customer Relationship Management (CRM) or SAP Service Management when a user attempts to access a worklist but no worklist has been selected or available for processing. This can happen in various scenarios, such as when trying to view service orders, customer inquiries, or other related tasks.
  Causes:
  
  No Worklist Available: The user may not have any worklists assigned or available for selection.
  User Authorization: The user may not have the necessary authorizations to view or access the worklist.
  Configuration Issues: There may be issues with the configuration of the worklist in the system.
  Filters Applied: Filters or selection criteria may be set in such a way that no items are returned in the worklist.
  System Errors: Temporary system issues or bugs may prevent the worklist from being displayed.
  
  Solutions:
  
  Select a Worklist: Ensure that you have selected a valid worklist from the available options. Check if there are any worklists available for your role.
  Check Authorizations: Verify that you have the necessary authorizations to access the worklist. You may need to contact your system administrator to check your user roles and permissions.
  Review Configuration: If you are an administrator, check the configuration settings for the worklist in the SAP system to ensure that it is set up correctly.
  Adjust Filters: If filters are applied, try removing or adjusting them to see if any items appear in the worklist.
  System Check: If the issue persists, check for any system errors or logs that may indicate a problem with the worklist functionality. You may need to consult with your IT support team or SAP Basis team.
  Restart Session: Sometimes, simply logging out and logging back into the SAP system can resolve temporary glitches.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  Documentation: Refer to the official SAP documentation for CRM or Service Management for more details on worklist functionality and troubleshooting steps.
  Community Forums: Consider visiting SAP Community forums or other user groups where similar issues may have been discussed, and solutions shared.
  
  If the problem continues after trying the above solutions, it may be beneficial to escalate the issue to your SAP support team for further investigation.