How To Fix CACSRCP020 - No worklists are currently being processed

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSRCP - ICM: Retroactive Case Processing (RCP)

• Message number: 020

• Message text: No worklists are currently being processed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACSRCP020 - No worklists are currently being processed ?

  The SAP error message CACSRCP020 ("No worklists are currently being processed") typically occurs in the context of SAP Customer Relationship Management (CRM) or SAP Service Management when a user attempts to access worklists or tasks that are not currently available for processing. This can happen for several reasons, and understanding the cause is essential for finding a solution.
  Causes:
  
  
  No Available Worklists: The most straightforward reason is that there are no worklists available for the user at that moment. This could be due to all tasks being completed or no new tasks being assigned.
  
  
  User Authorization Issues: The user may not have the necessary authorizations to view or process the worklists.
  
  
  System Configuration: There may be issues with the configuration of the worklist management in the SAP system, such as incorrect settings or missing data.
  
  
  Data Synchronization Issues: If the system is not properly synchronized, it may not display the current worklists.
  
  
  Filters Applied: Sometimes, filters