How To Fix CACS_WFC019 - No message group found for commission case &1/&2/&3

CACS_WFC019 - Overview

• Message type: E = Error

• Message class: CACS_WFC - Workflow for Case

• Message number: 019

• Message text: No message group found for commission case &1/&2/&3

What causes this issue?

No message group was found for commission case &v1&/&v2&/&v3&.

System Response

No workflow event was triggered for the commission case.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACS_WFC019 - No message group found for commission case &1/&2/&3 ?

  The SAP error message CACS_WFC019 indicates that there is no message group found for a commission case identified by the parameters &1, &2, and &3. This error typically occurs in the context of SAP Commission Management or SAP Incentive and Commission Management (ICM) when the system is trying to process a commission case but cannot find the necessary message group associated with it.
  Causes:
  
  Missing Configuration: The message group for the commission case may not have been configured in the system.
  Incorrect Data Entry: The commission case may have been created with incorrect or incomplete data, leading to the absence of a corresponding message group.
  System Customization: Customizations or changes in the system may have inadvertently removed or altered the message group settings.
  Transport Issues: If the system has recently undergone a transport of changes, the message group configuration may not have been included or properly transported.
  
  Solutions:
  
  
  Check Configuration:
  
  Navigate to the configuration settings for commission management