How To Fix CACS_WFC021 - Process Step: Start Workflows for Rejected Cases

CACS_WFC021 - Overview

• Message type: E = Error

• Message class: CACS_WFC - Workflow for Case

• Message number: 021

• Message text: Process Step: Start Workflows for Rejected Cases

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACS_WFC021 - Process Step: Start Workflows for Rejected Cases ?

  The SAP error message CACS_WFC021, which occurs during the process step "Start Workflows for Rejected Cases," typically indicates an issue with the workflow processing in the SAP system, particularly in the context of SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI). This error can arise due to various reasons, including configuration issues, missing data, or problems with the workflow itself.
  Causes:
  
  
  Configuration Issues: The workflow might not be properly configured, leading to failures when trying to start workflows for rejected cases.
  Missing or Incomplete Data: Required data for the workflow might be missing or incomplete, preventing the workflow from being initiated.
  Authorization Problems: The user or process may not have the necessary authorizations to start the workflow.
  Technical Errors: There could be underlying technical issues, such as system performance problems or bugs in the workflow logic.
  Workflow Definition Issues: The workflow definition itself may have errors or inconsistencies.
  
  Solutions:
  
  Check Workflow Configuration: Review the workflow