How To Fix CACS_ARCHIVE594 - Exception occurred in retention calculation for case & year & version &

SAP Error Message - Details

• Message type: E = Error

• Message class: CACS_ARCHIVE - Messages for Archiving Runs

• Message number: 594

• Message text: Exception occurred in retention calculation for case & year & version &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CACS_ARCHIVE594 - Exception occurred in retention calculation for case & year & version & ?

  The SAP error message CACS_ARCHIVE594 indicates that there was an exception during the retention calculation for a specific case, year, and version in the context of SAP's Customer Activity Repository (CAR) or similar modules that deal with archiving and retention management.
  Cause:
  The error can be caused by several factors, including but not limited to:
  
  Data Integrity Issues: There may be inconsistencies or missing data in the case being processed, which can lead to calculation failures.
  Configuration Errors: Incorrect configuration settings in the retention management or archiving settings can lead to exceptions during calculations.
  System Performance: If the system is under heavy load or if there are performance issues, it may lead to timeouts or failures in processing.
  Custom Code: If there are custom enhancements or modifications in the retention calculation logic, they may introduce errors.
  Database Issues: Problems with the underlying database, such as locks or corruption, can also lead to exceptions.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  Check Logs: Review the application logs (transaction SLG1) for more detailed error messages that can provide insights into the specific cause of the exception.
  Data Validation: Ensure that the data for the specified case, year, and version is complete and consistent. Look for any missing or incorrect entries.
  Configuration Review: Verify the configuration settings related to retention management and archiving. Ensure that they are set up correctly according to your business requirements.
  Performance Monitoring: Check the system performance and resource utilization. If the system is under heavy load, consider scheduling the retention calculation during off-peak hours.
  Custom Code Review: If there are any custom developments related to retention calculations, review the code for potential issues or bugs.
  Database Health Check: Perform a health check on the database to ensure there are no locks or corruption issues. You may need to involve your database administrator for this.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide patches or updates.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for retention management and archiving for detailed information on configuration and best practices.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Support Ticket: If the issue persists after trying the above solutions, consider opening a support ticket with SAP for further assistance.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.