How To Fix CACS_ARCHIVE593 - Exception occurred in retention calculation for document & year &

SAP Error Message - Details

• Message type: E = Error

• Message class: CACS_ARCHIVE - Messages for Archiving Runs

• Message number: 593

• Message text: Exception occurred in retention calculation for document & year &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CACS_ARCHIVE593 - Exception occurred in retention calculation for document & year & ?

  The SAP error message CACS_ARCHIVE593 indicates that there was an exception during the retention calculation for a specific document and year. This error typically arises in the context of the SAP Customer Activity Repository (CAR) or SAP Convergent Charging (SAP CC) when the system attempts to process retention periods for archived documents.
  Possible Causes:
  
  Data Integrity Issues: There may be inconsistencies or missing data in the document that is being processed.
  Configuration Errors: Incorrect configuration settings in the retention management or archiving settings could lead to this error.
  System Bugs: There may be bugs in the version of SAP you are using that affect retention calculations.
  Authorization Issues: The user executing the transaction may not have the necessary authorizations to access the required data.
  Database Issues: Problems with the underlying database, such as corruption or connectivity issues, can also lead to exceptions.
  
  Solutions:
  
  Check Data Integrity: Verify that the document in question has all the necessary data and is not corrupted. You may need to run consistency checks or data validation reports.
  Review Configuration: Ensure that the retention management settings are correctly configured. This includes checking the retention periods and archiving settings.
  Update SAP: If you suspect a bug, check for any available patches or updates from SAP that address this issue.
  User Authorizations: Confirm that the user has the appropriate authorizations to perform the retention calculation. You may need to consult with your SAP security team.
  Database Health Check: Perform a health check on the database to ensure there are no underlying issues. This may involve checking logs, running database consistency checks, or consulting with your database administrator.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may provide additional insights or fixes related to this error.
  Transaction Codes: Familiarize yourself with transaction codes related to archiving and retention management, such as SARA (Archive Administration) and SARI (Archive Information System).
  Documentation: Review the official SAP documentation for retention management and archiving processes to ensure compliance with best practices.
  
  If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance, providing them with detailed logs and error messages to facilitate troubleshooting.