How To Fix CACS_71020 - Error while saving application log

CACS_71020 - Overview

• Message type: E = Error

• Message class: CACS_71 - Credentialing

• Message number: 020

• Message text: Error while saving application log

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACS_71020 - Error while saving application log ?

  The SAP error message CACS_71020 indicates that there was an error while trying to save an application log. This error can occur in various contexts within SAP, particularly in the context of the SAP Convergent Charging (SAP CACS) module or other applications that utilize application logging.
  Causes:
  
  Database Issues: The database may be experiencing issues, such as being down, locked, or having insufficient space.
  Authorization Problems: The user may not have the necessary authorizations to write to the application log.
  Configuration Errors: There may be misconfigurations in the logging settings or the application itself.
  System Performance: High system load or performance issues can lead to timeouts or failures in writing logs.
  Transport Issues: If the application log is being transported between systems, there may be inconsistencies or errors in the transport.
  
  Solutions:
  
  Check Database Status: Ensure that the database is up and running, and check for any locks or space issues. You can use transaction codes like DB02