How To Fix CACS_71018 - Credentials check for document type &1 failed


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CACS_71 - Credentialing

  • Message number: 018

  • Message text: Credentials check for document type &1 failed

  • Show details Hide details
  • What causes this issue?

    A <DS:GLOS.44AC70B832C02AFAE10000000A114B08>credentials check</> for the
    current document has failed.

    System Response

    Document posting terminates with an error. Locking
    <DS:GLOS.952325FECAF85347AB354C9B539CB977>settlement schedule items</>
    on the grounds of a failed credentials check is only supported for
    document category R (<ZK>Remuneration Posting</>). Processing will be
    canceled for all other document categories.

    How to fix this error?

    For the purposes of the credentials check, the document can only be
    posted correctly if the business partner has the required credentials.

    Procedure for System Administrators

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CACS_71018 - Credentials check for document type &1 failed ?

    The SAP error message CACS_71018 indicates that there is a failure in the credentials check for a specific document type in the SAP system. This error typically arises in the context of SAP Convergent Charging (SAP CC) or similar modules where document types are used for processing transactions.

    Cause:

    The error can be caused by several factors, including:

    1. Incorrect Document Type: The document type specified may not be valid or may not exist in the system.
    2. Authorization Issues: The user may not have the necessary authorizations to access or process the specified document type.
    3. Configuration Issues: There may be a misconfiguration in the system settings related to document types or credential checks.
    4. Data Integrity Issues: There could be issues with the data associated with the document type, such as missing or incorrect entries in the database.

    Solution:

    To resolve the error, you can take the following steps:

    1. Verify Document Type:

      • Check if the document type specified in the error message exists in the system.
      • Ensure that the document type is correctly configured and active.
    2. Check User Authorizations:

      • Review the user roles and authorizations to ensure that the user has the necessary permissions to access the document type.
      • If needed, update the user roles or consult with your SAP security team.
    3. Review Configuration Settings:

      • Check the configuration settings related to document types and credential checks in the SAP system.
      • Ensure that all necessary parameters are correctly set.
    4. Data Validation:

      • Validate the data associated with the document type to ensure there are no inconsistencies or missing entries.
      • If necessary, correct any data issues in the database.
    5. Consult SAP Notes:

      • Search for relevant SAP Notes or documentation that may address this specific error message. SAP Notes often provide insights into known issues and their resolutions.
    6. Contact SAP Support:

      • If the issue persists after performing the above checks, consider reaching out to SAP Support for further assistance. Provide them with the error message details and any relevant logs.

    Related Information:

    • Transaction Codes: Familiarize yourself with transaction codes related to document management and authorization checks in SAP.
    • SAP Documentation: Review the official SAP documentation for Convergent Charging or the specific module you are working with for more context on document types and credential checks.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.

    By following these steps, you should be able to identify the root cause of the error and implement an appropriate solution.

    • Do you have any question about this error?


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