How To Fix C$694 - Incorrect WWI destination

SAP Error Message - Details

• Message type: E = Error

• Message class: C$ -

• Message number: 694

• Message text: Incorrect WWI destination

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message C$694 - Incorrect WWI destination ?

  The SAP error message C$694 "Incorrect WWI destination" typically occurs in the context of SAP's Product Safety and Compliance (PSC) module, particularly when working with the WWI (Windows-based Workbench Interface) for generating safety data sheets (SDS) or labels.
  Cause:
  The error usually arises due to one or more of the following reasons:
  
  
  Incorrect Configuration: The WWI destination may not be correctly configured in the SAP system. This could involve incorrect settings in the WWI configuration or missing entries in the relevant tables.
  
  
  Missing WWI Server: The WWI server may not be running or may not be properly set up to handle requests from the SAP system.
  
  
  Network Issues: There could be network connectivity issues preventing the SAP system from reaching the WWI server.
  
  
  Authorization Issues: The user may not have the necessary authorizations to access the WWI destination.
  
  
  Incorrect Output Type: The output type specified for the WWI process may not be valid or may not be correctly linked to the WWI destination.
  
  
  Solution:
  To resolve the C$694 error, you can take the following steps:
  
  
  Check WWI Configuration:
  
  Go to transaction code SPRO and navigate to the relevant configuration settings for WWI.
  Ensure that the WWI destination is correctly defined and that all necessary parameters are set.
  
  
  
  Verify WWI Server:
  
  Ensure that the WWI server is up and running. You can check the server status and logs to see if there are any issues.
  If necessary, restart the WWI server.
  
  
  
  Network Connectivity:
  
  Check the network connection between the SAP system and the WWI server. Ensure that there are no firewalls or network issues blocking the connection.
  
  
  
  User Authorizations:
  
  Verify that the user has the necessary authorizations to access the WWI destination. You may need to check the user roles and profiles.
  
  
  
  Output Type Configuration:
  
  Check the output type settings in the relevant configuration. Ensure that the output type is correctly linked to the WWI destination.
  
  
  
  Testing:
  
  After making the necessary changes, test the WWI functionality again to see if the error persists.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO for configuration, SWWI for WWI settings, and SWWI_LOG for checking logs.
  Documentation: Refer to SAP documentation or help guides related to WWI and product safety for more detailed configuration steps and troubleshooting tips.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis or technical team for further investigation.