How To Fix C$632 - An error occurred in the information system

SAP Error Message - Details

• Message type: E = Error

• Message class: C$ -

• Message number: 632

• Message text: An error occurred in the information system

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message C$632 - An error occurred in the information system ?

  The SAP error message C$632, which states "An error occurred in the information system," typically indicates a problem with the data retrieval or processing in the SAP system, particularly in the context of reporting or analytics. This error can arise from various underlying issues. Here are some common causes, potential solutions, and related information:
  Causes:
  
  Data Inconsistency: There may be inconsistencies or corruption in the data that the information system is trying to access.
  Authorization Issues: The user may not have the necessary authorizations to access certain data or reports.
  Technical Issues: There could be technical problems with the SAP system, such as issues with the database, application server, or network connectivity.
  Configuration Errors: Incorrect configuration settings in the information system or reporting tools can lead to this error.
  Missing or Incomplete Data: Required data may be missing or incomplete, preventing the system from generating the report or analysis.
  
  Solutions:
  
  Check Authorizations: Ensure that the user has the appropriate authorizations to access the information system and the specific reports or data.
  Data Consistency Check: Run consistency checks on the relevant data to identify and correct any inconsistencies or corruption.
  Review Configuration Settings: Verify the configuration settings for the information system and reporting tools to ensure they are set up correctly.
  Check System Logs: Review the system logs (transaction codes like SLG1 for application logs) for more detailed error messages that can provide insights into the root cause.
  Database and System Health: Check the health of the database and the SAP system. Ensure that there are no performance issues or downtime affecting data retrieval.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for assistance, especially if it appears to be a technical issue beyond your control.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE38 (ABAP Editor), ST22 (Dump Analysis), and SM21 (System Log) to investigate further.
  SAP Notes: Search for SAP Notes related to error C$632 in the SAP Support Portal, as there may be specific patches or updates that address this issue.
  Documentation: Review SAP documentation and user guides for the information system or reporting tools being used to ensure proper usage and configuration.
  
  By following these steps, you should be able to diagnose and resolve the error message C$632 in your SAP system.