How To Fix BT356 - Email for Job &1 job count &2 sent

SAP Error Message - Details

• Message type: E = Error

• Message class: BT - Background processing messages

• Message number: 356

• Message text: Email for Job &1 job count &2 sent

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message BT356 - Email for Job &1 job count &2 sent ?

  The SAP error message BT356 indicates that an email notification has been sent for a background job. The message typically includes the job name (&1) and the job count (&2). This is not necessarily an error but rather an informational message indicating that the system has sent an email regarding the status of a background job.
  Cause:
  
  The message is triggered when a background job completes, and the system is configured to send an email notification about the job's status (success, failure, etc.).
  The job may have been set up with a notification mechanism that sends emails to specified recipients upon completion.
  
  Solution:
  
  
  Check Job Configuration: Review the configuration of the background job to ensure that the email notification settings are correct. You can do this by:
  
  Going to transaction SM37 (Job Monitoring).
  Finding the job in question and checking its details.
  Looking at the "Spool" or "Job Log" to see if there are any additional messages or errors.
  
  
  
  Email Settings: Ensure that the email settings in your SAP system are correctly configured. This includes:
  
  SMTP settings in transaction SCOT.
  Ensuring that the email addresses of the recipients are valid and correctly entered.
  
  
  
  Review Job Logs: Check the job logs for any additional information that might indicate why the email was sent. This can provide insights into the job's execution status.
  
  
  Recipient Confirmation: If the email was sent but not received, confirm with the intended recipients that they have checked their spam/junk folders.
  
  
  Monitoring: If you want to monitor the job's execution and email notifications more closely, consider setting up alerts or using transaction AL11 to monitor the spool requests.
  
  
  Related Information:
  
  Background Job Management: Familiarize yourself with background job management in SAP, including how to create, schedule, and monitor jobs.
  Email Configuration: Understand the configuration of email settings in SAP, including the use of transaction SCOT for configuring SMTP settings.
  Job Status Notifications: Learn about the different types of notifications that can be configured for background jobs, including success, failure, and completion notifications.
  
  If you are experiencing issues beyond the informational nature of this message, further investigation into the job's execution and email configuration may be necessary.