How To Fix BT358 - E-mail job &1, job count &2 created

SAP Error Message - Details

• Message type: E = Error

• Message class: BT - Background processing messages

• Message number: 358

• Message text: E-mail job &1, job count &2 created

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message BT358 - E-mail job &1, job count &2 created ?

  The SAP error message BT358 typically indicates that there is an issue related to the background job for sending emails. The message itself is informational, stating that an email job has been created, but it may also imply that there are issues with the job execution or configuration.
  Cause:
  
  Job Creation: The message indicates that a background job for sending emails has been created. This could be due to a scheduled job or a triggered event in the system.
  Job Count: The job count indicates how many jobs have been created. If the count is higher than expected, it may suggest that there are multiple instances of the job running or scheduled.
  Configuration Issues: There may be issues with the configuration of the email sending process, such as incorrect SMTP settings, missing email addresses, or issues with the email server.
  System Performance: If the system is under heavy load, it may lead to delays or failures in processing the email jobs.
  
  Solution:
  
  Check Job Status: Use transaction code SM37 to check the status of the background jobs. Look for any jobs related to email sending and check if they are running, completed, or failed.
  Review Job Logs: If the job has failed, review the job logs for any error messages that can provide more insight into the issue.
  Email Configuration: Verify the email configuration in transaction SCOT (SAPconnect). Ensure that the SMTP settings are correct and that the email server is reachable.
  Check Email Addresses: Ensure that the email addresses being used are valid and correctly formatted.
  System Performance: Monitor system performance and resource usage. If the system is overloaded, consider optimizing the job scheduling or increasing system resources.
  Consult Documentation: Refer to SAP documentation or support notes related to email sending and background jobs for any specific guidance or known issues.
  
  Related Information:
  
  Transaction Codes:
  
  SM37: Monitor background jobs.
  SCOT: Configure SAPconnect settings for email.
  SOST: Check the status of sent emails.
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to email jobs or the BT358 message.
  System Logs: Check system logs (transaction SLG1) for any related error messages that may provide additional context.
  
  If the issue persists after following these steps, consider reaching out to your SAP Basis team or SAP support for further assistance.