How To Fix BT355 - Job starter is deactivated

SAP Error Message - Details

• Message type: E = Error

• Message class: BT - Background processing messages

• Message number: 355

• Message text: Job starter is deactivated

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message BT355 - Job starter is deactivated ?

  The SAP error message BT355, which states "Job starter is deactivated," typically occurs in the context of background job processing in SAP. This error indicates that the job starter, which is responsible for initiating background jobs, is not active or has been deactivated in the system.
  Cause:
  
  Job Starter Deactivation: The job starter may have been intentionally deactivated by an administrator or due to system configuration changes.
  System Configuration Issues: There may be issues with the configuration of the background processing system.
  Authorization Issues: The user or process attempting to start the job may not have the necessary authorizations.
  System Errors: There could be underlying system errors or inconsistencies that are preventing the job starter from functioning.
  
  Solution:
  
  
  Activate Job Starter:
  
  Use transaction code SM37 to check the status of background jobs.
  Use transaction code SM62 to check the status of job starters and activate it if it is deactivated.
  You may need to consult with your SAP Basis team to ensure that the job starter is properly configured and activated.
  
  
  
  Check Configuration:
  
  Review the configuration settings for background processing in transaction SM36 (Define Background Job) and SM37 (Job Monitoring).
  Ensure that the job scheduling parameters are correctly set.
  
  
  
  Review Authorizations:
  
  Ensure that the user or process has the necessary authorizations to start background jobs. This can be checked in transaction SU53 or by reviewing the user roles and profiles.
  
  
  
  System Logs:
  
  Check the system logs (transaction SM21) for any related error messages that might provide more context on why the job starter is deactivated.
  
  
  
  Restart Background Processing:
  
  If the job starter is still not functioning, consider restarting the background processing system. This may require assistance from your SAP Basis team.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SM37: Job Monitoring
  SM36: Define Background Job
  SM62: Job Starter Management
  SM21: System Log
  SU53: Authorization Check
  
  
  
  SAP Documentation: Refer to the official SAP documentation for background processing and job scheduling for more detailed information on configuration and troubleshooting.
  
  
  If the issue persists after following these steps, it may be necessary to engage SAP support for further assistance.