How To Fix BSSP1012 - The e-mail was sent successfully

SAP Error Message - Details

• Message type: E = Error

• Message class: BSSP1 - Generic Applications

• Message number: 012

• Message text: The e-mail was sent successfully

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message BSSP1012 - The e-mail was sent successfully ?

  The SAP error message BSSP1012, which states "The e-mail was sent successfully," is not actually an error in the traditional sense. Instead, it is an informational message indicating that an email has been sent successfully from the SAP system. However, if you are encountering issues related to email functionality in SAP, here are some potential causes and solutions:
  Possible Causes:
  
  Email Configuration Issues: The SAP system may not be properly configured to send emails. This includes settings in transaction SCOT (SAPconnect) or SOST (SAPconnect Send Requests).
  SMTP Server Issues: The SMTP server settings may be incorrect, or the server may be down or unreachable.
  Recipient Issues: The email address of the recipient may be incorrect or invalid.
  Authorization Issues: The user may not have the necessary authorizations to send emails.
  Email Format Issues: The content or format of the email may not be compliant with the email standards.
  
  Solutions:
  
  
  Check SAPconnect Configuration:
  
  Go to transaction SCOT and ensure that the SMTP node is configured correctly.
  Verify that the SMTP server settings (host, port, etc.) are correct.
  
  
  
  Check Email Sending Status:
  
  Use transaction SOST to check the status of sent emails. If emails are stuck in the queue, investigate the reasons for the failure.
  
  
  
  Test SMTP Connection:
  
  Use tools like telnet to test the connection to the SMTP server from the SAP application server.
  
  
  
  Verify Recipient Email Address:
  
  Ensure that the email address you are sending to is valid and correctly formatted.
  
  
  
  Check User Authorizations:
  
  Ensure that the user has the necessary authorizations to send emails. This can be checked in transaction SU01.
  
  
  
  Review Email Content:
  
  If there are specific formatting issues, review the content being sent to ensure it adheres to email standards.
  
  
  
  Check SAP Notes:
  
  Look for any relevant SAP Notes that might address known issues with email sending in your version of SAP.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SCOT: SAPconnect Administration
  SOST: Send Requests
  SU01: User Maintenance
  
  
  
  Documentation: Refer to the SAP Help Portal for detailed documentation on configuring SAPconnect and troubleshooting email issues.
  
  
  If you continue to experience issues or if the message appears in a context where you expect an error, it may be beneficial to consult with your SAP Basis team or SAP support for further assistance.