How To Fix BSSP1010 - The e-mail could not be sent

BSSP1010 - Overview

• Message type: E = Error

• Message class: BSSP1 - Generic Applications

• Message number: 010

• Message text: The e-mail could not be sent

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Ask your system administrator to check the e-mail server.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message BSSP1010 - The e-mail could not be sent ?

  The SAP error message BSSP1010, which states "The e-mail could not be sent," typically indicates an issue with the email configuration or the email sending process within the SAP system. Here are some common causes, potential solutions, and related information for this error:
  Causes:
  
  Incorrect SMTP Configuration: The SMTP server settings in the SAP system may be incorrect or incomplete.
  Network Issues: There may be network connectivity issues preventing the SAP system from reaching the SMTP server.
  Authentication Problems: The credentials used to authenticate with the SMTP server may be incorrect or not provided.
  Email Format Issues: The email content or format may not comply with the requirements of the SMTP server.
  Recipient Address Issues: The recipient's email address may be invalid or improperly formatted.
  SAP System Authorization: The user or the system may lack the necessary authorizations to send emails.
  Email Queue Issues: There may be issues with the email queue in the SAP system, such as