How To Fix BSSP1011 - The recipient &1 is unknown

SAP Error Message - Details

• Message type: E = Error

• Message class: BSSP1 - Generic Applications

• Message number: 011

• Message text: The recipient &1 is unknown

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message BSSP1011 - The recipient &1 is unknown ?

  The SAP error message BSSP1011, which states "The recipient &1 is unknown," typically occurs in the context of SAP Business Workflow or when sending messages or notifications within the SAP system. This error indicates that the system cannot identify the recipient specified in the workflow or message.
  Causes:
  
  Incorrect Recipient ID: The recipient ID (e.g., user ID, email address) specified in the workflow or message is incorrect or does not exist in the system.
  User Deactivation: The user associated with the recipient ID may be deactivated or deleted from the system.
  Missing User Master Data: The user master data for the recipient may not be properly maintained, leading to the system being unable to recognize the user.
  Authorization Issues: The user may not have the necessary authorizations to receive messages or notifications.
  Configuration Issues: There may be issues with the configuration of the workflow or messaging system.
  
  Solutions:
  
  Verify Recipient ID: Check the recipient ID specified in the workflow or message. Ensure that it is correct and corresponds to an active user in the system.
  Check User Status: Go to transaction code SU01 (User Maintenance) and verify that the user is active and has not been locked or deleted.
  Maintain User Master Data: Ensure that the user master data is complete and correctly configured, including email addresses and communication methods.
  Review Authorizations: Check the authorization profiles assigned to the user to ensure they have the necessary permissions to receive messages.
  Workflow Configuration: If the error occurs in a workflow, review the workflow configuration to ensure that the recipient is correctly defined in the workflow steps.
  Testing: Use transaction SWI1 (Work Item Selection) to check for any work items related to the error and test the workflow to see if the issue persists.
  
  Related Information:
  
  Transaction Codes: 
  
  SU01: User Maintenance
  SWI1: Work Item Selection
  SWI2_FREQ: Work Item Selection with Frequency
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Review SAP documentation on workflows and messaging to understand how recipients are defined and managed.
  
  If the issue persists after checking the above points, it may be beneficial to consult with your SAP Basis or Workflow team for further investigation.