How To Fix BS_SSC_SR017 - Service request list could not be started

SAP Error Message - Details

• Message type: E = Error

• Message class: BS_SSC_SR - Message Class for Service Request

• Message number: 017

• Message text: Service request list could not be started

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message BS_SSC_SR017 - Service request list could not be started ?

  The SAP error message BS_SSC_SR017 indicates that the service request list could not be started. This error can occur in various scenarios, particularly when working with the Service Request Management (SRM) or similar modules in SAP.
  Possible Causes:
  
  Authorization Issues: The user may not have the necessary authorizations to access the service request list.
  Configuration Problems: There may be issues with the configuration of the service request management system.
  System Errors: There could be underlying system errors or inconsistencies in the database.
  Missing Data: Required data for the service request list may be missing or incorrectly configured.
  Technical Issues: There may be issues with the underlying application server or network connectivity.
  
  Solutions:
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary roles and authorizations to access the service request list. This can be done by checking the user’s roles in transaction SU01 or PFCG.
  
  
  
  Review Configuration:
  
  Verify the configuration settings related to the service request management. This may involve checking the customizing settings in transaction SPRO.
  
  
  
  Check for System Errors:
  
  Look at the system logs (transaction SM21) and short dumps (transaction ST22) for any related errors that could provide more context on the issue.
  
  
  
  Data Integrity:
  
  Ensure that all required data for the service request list is present and correctly configured. This may involve checking relevant tables or settings in the system.
  
  
  
  Technical Support:
  
  If the issue persists, consider reaching out to your SAP Basis team or technical support for further investigation. They can check for any underlying system issues or perform necessary troubleshooting.
  
  
  
  SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. Sometimes, there are known issues with specific versions of SAP that have been documented and resolved in later patches.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE80 (Object Navigator), SE37 (Function Module), and SE11 (Data Dictionary) for deeper investigation.
  Documentation: Review SAP documentation related to Service Request Management for any specific guidelines or troubleshooting steps.
  Community Forums: Check SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution. If the problem continues, further technical analysis may be required.