How To Fix BS_SSC_SR016 - No transaction type defined for the current application

SAP Error Message - Details

• Message type: E = Error

• Message class: BS_SSC_SR - Message Class for Service Request

• Message number: 016

• Message text: No transaction type defined for the current application

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message BS_SSC_SR016 - No transaction type defined for the current application ?

  The SAP error message BS_SSC_SR016 ("No transaction type defined for the current application") typically occurs in the context of SAP Service Management or SAP Customer Service applications. This error indicates that the system cannot find a transaction type that corresponds to the application you are trying to use. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  Missing Configuration: The transaction type may not be defined in the system for the specific application you are trying to access.
  Incorrect Application Settings: The application settings may not be correctly configured to link to the appropriate transaction type.
  Authorization Issues: The user may not have the necessary authorizations to access the transaction type.
  Custom Development: If there are custom developments or enhancements, they may not be correctly implemented or may be missing necessary configurations.
  
  Solutions:
  
  
  Check Transaction Type Configuration:
  
  Go to the configuration settings in SAP (usually in SPRO).
  Navigate to the relevant area for Service Management or Customer Service.
  Ensure that the transaction types are defined and correctly linked to the application.
  
  
  
  Define Transaction Types:
  
  If the transaction type is missing, you may need to create it. This can typically be done in the customizing settings under the relevant module (e.g., Service Order Management).
  Ensure that the transaction type is active and properly configured.
  
  
  
  Review Application Settings:
  
  Check the settings for the application you are using to ensure that it is set up to use the correct transaction types.
  Make sure that the application is correctly linked to the transaction types in the configuration.
  
  
  
  Check User Authorizations:
  
  Verify that the user encountering the error has the necessary authorizations to access the transaction type.
  You may need to consult with your SAP security team to ensure that the user roles are correctly assigned.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the specific application and transaction types to ensure that all necessary configurations are in place.
  
  
  
  Debugging:
  
  If you have access to debugging tools, you can trace the execution to see where the error is being triggered and gather more information about the missing configuration.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Transaction Codes: Familiarize yourself with relevant transaction codes (e.g., SPRO for configuration, SE11 for data dictionary) that may help you navigate the configuration settings.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it. If the issue persists, consider reaching out to SAP support for further assistance.