How To Fix BS_SSC_SR011 - Service request with GUID &1 does not exist

BS_SSC_SR011 - Overview

• Message type: E = Error

• Message class: BS_SSC_SR - Message Class for Service Request

• Message number: 011

• Message text: Service request with GUID &1 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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BS_SSC_SR011 - Details

• The SAP error message BS_SSC_SR011 indicates that a service request with the specified GUID (Globally Unique Identifier) does not exist in the system. This error typically occurs in the context of SAP Solution Manager or when dealing with service requests in the SAP Support Portal.
  Causes:
  
  Incorrect GUID: The GUID provided may be incorrect or mistyped.
  Service Request Deletion: The service request may have been deleted or archived, making it unavailable in the system.
  Authorization Issues: The user may not have the necessary authorizations to view the service request.
  System Synchronization Issues: There may be synchronization issues between different systems or components, leading to the service request not being recognized.
  Database Issues: There could be issues with the database that prevent the retrieval of the service request.
  
  Solutions:
  
  Verify the GUID: Double-check the GUID for any typos or errors. Ensure that you are using the correct identifier.
  Check Service Request Status: If you have access, check if the service