How To Fix BS_SSC_SR013 - Service request & not linked

SAP Error Message - Details

• Message type: E = Error

• Message class: BS_SSC_SR - Message Class for Service Request

• Message number: 013

• Message text: Service request & not linked

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message BS_SSC_SR013 - Service request & not linked ?

  The SAP error message BS_SSC_SR013, which indicates that a service request is not linked, typically arises in the context of SAP Solution Manager or SAP Service Desk. This error can occur when there is an attempt to process a service request that is expected to be linked to a specific change request or incident, but the linkage is missing or incorrect.
  
  Cause:
  
  Missing Linkage: The service request may not be properly linked to a change request or incident in the system.
  Incorrect Configuration: There may be configuration issues in the SAP Solution Manager or Service Desk settings that prevent proper linkage.
  Data Integrity Issues: There could be data integrity issues in the database that lead to the service request not being recognized as linked.
  User Permissions: The user may not have the necessary permissions to view or link the service request to the appropriate change request or incident.
  
  
  Solution:
  
  Check Linkage: Verify if the service request is