How To Fix BS_CC_MESSAGES010 - You are not allowed to change this cleansing case

SAP Error Message - Details

• Message type: E = Error

• Message class: BS_CC_MESSAGES - Messages for Cleansing Case GenIL Component CLEANS

• Message number: 010

• Message text: You are not allowed to change this cleansing case

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message BS_CC_MESSAGES010 - You are not allowed to change this cleansing case ?

  The SAP error message BS_CC_MESSAGES010 ("You are not allowed to change this cleansing case") typically occurs in the context of SAP Master Data Governance (MDG) or SAP Customer Data Cloud (CDC) when a user attempts to modify a cleansing case that they do not have the necessary permissions to change. This can happen for various reasons, including user role restrictions, status of the cleansing case, or configuration settings.
  Causes:
  
  Insufficient User Permissions: The user may not have the required authorization to edit the cleansing case. This is often due to role-based access control settings in SAP.
  Cleansing Case Status: The cleansing case may be in a status that does not allow changes (e.g., completed, locked, or archived).
  Configuration Settings: Certain configurations in the system may restrict changes to cleansing cases based on specific criteria or business rules.
  Ownership: The cleansing case may be owned by another user or process, preventing modifications by others.
  
  Solutions:
  
  
  Check User Roles and Authorizations:
  
  Verify that the user has the appropriate roles assigned that include permissions to modify cleansing cases.
  If necessary, consult with your SAP security administrator to adjust the user’s roles.
  
  
  
  Review Cleansing Case Status:
  
  Check the status of the cleansing case. If it is in a non-editable state, you may need to change its status or create a new case.
  If the case is locked, determine if it can be unlocked or if it needs to be processed further before changes can be made.
  
  
  
  Consult Configuration Settings:
  
  Review the configuration settings related to cleansing cases in your SAP system. This may involve checking the customizing settings in the relevant transaction codes (e.g., SPRO).
  Ensure that the business rules allow for the desired changes.
  
  
  
  Ownership and Locking:
  
  If the cleansing case is owned by another user, you may need to coordinate with that user to make the necessary changes.
  Check if there are any locks on the case that need to be released.
  
  
  
  Documentation and Support:
  
  Refer to SAP documentation or help resources for more detailed information on managing cleansing cases.
  If the issue persists, consider reaching out to SAP support for assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as MDG_CLS for cleansing cases or SU53 to analyze authorization issues.
  SAP Notes: Search for SAP Notes related to this error message for any known issues or patches that may address the problem.
  User Training: Ensure that users are trained on the processes and permissions related to cleansing cases to minimize errors.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.