How To Fix BS_CC_MESSAGES011 - You are not allowed to create a cleansing case of this type

SAP Error Message - Details

• Message type: E = Error

• Message class: BS_CC_MESSAGES - Messages for Cleansing Case GenIL Component CLEANS

• Message number: 011

• Message text: You are not allowed to create a cleansing case of this type

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message BS_CC_MESSAGES011 - You are not allowed to create a cleansing case of this type ?

  The SAP error message BS_CC_MESSAGES011 ("You are not allowed to create a cleansing case of this type") typically occurs in the context of SAP Customer Data Cloud or SAP Master Data Governance when a user attempts to create a cleansing case that they do not have the necessary permissions for. This can happen due to various reasons related to user roles, authorization settings, or configuration of the cleansing case types.
  Causes:
  
  Insufficient Authorizations: The user may not have the required roles or authorizations to create a cleansing case of the specified type.
  Configuration Settings: The system may be configured to restrict the creation of certain types of cleansing cases based on specific criteria or user roles.
  Cleansing Case Type Restrictions: Certain cleansing case types may be restricted to specific user groups or roles within the organization.
  
  Solutions:
  
  
  Check User Roles and Authorizations:
  
  Verify that the user has the appropriate roles assigned in the SAP system. This can be done by checking the user profile in transaction code SU01 or PFCG.
  Ensure that the user has the necessary authorizations for creating cleansing cases. This may involve checking the authorization objects related to cleansing case creation.
  
  
  
  Review Configuration Settings:
  
  Consult with your SAP administrator or the team responsible for system configuration to review the settings related to cleansing case types.
  Ensure that the cleansing case type the user is trying to create is enabled and that there are no restrictions in place.
  
  
  
  Consult Documentation:
  
  Refer to the SAP documentation or help resources for specific details on cleansing case types and the associated authorization requirements.
  
  
  
  Contact Support:
  
  If the issue persists after checking roles and configurations, consider reaching out to SAP support for further assistance. They may provide insights specific to your system configuration.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SU01 (User Maintenance), PFCG (Role Maintenance), and any specific transaction codes related to cleansing case management.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional context or solutions.
  User Training: Ensure that users are trained on the proper procedures for creating cleansing cases and understand the types available to them.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.