How To Fix BP789 - Entry is not valid; Cover eligibility must be the same in PB and CB

SAP Error Message - Details

• Message type: E = Error

• Message class: BP - Budgeting and planning

• Message number: 789

• Message text: Entry is not valid; Cover eligibility must be the same in PB and CB

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message BP789 - Entry is not valid; Cover eligibility must be the same in PB and CB ?

  The SAP error message BP789, which states "Entry is not valid; Cover eligibility must be the same in PB and CB," typically occurs in the context of Benefits Administration within SAP, particularly when dealing with employee benefits and eligibility criteria.
  Cause:
  This error usually arises when there is a mismatch in the eligibility criteria for benefits between the Personnel Benefits (PB) and Collective Bargaining (CB) agreements. Specifically, it indicates that the eligibility settings for a particular benefit do not align between the two systems, which can happen due to:
  
  Configuration Issues: The eligibility rules for benefits in the PB and CB modules may not be configured consistently.
  Data Entry Errors: Incorrect or inconsistent data entries for an employee's benefits eligibility in either the PB or CB module.
  Changes in Policy: Recent changes in benefits policies that have not been uniformly updated across both modules.
  
  Solution:
  To resolve the BP789 error, you can follow these steps:
  
  
  Check Eligibility Configuration:
  
  Review the eligibility criteria set up in both the PB and CB modules. Ensure that they are aligned and consistent.
  Navigate to the configuration settings for benefits in SAP and verify that the eligibility rules are correctly defined.
  
  
  
  Review Employee Data:
  
  Check the employee's benefits data in both the PB and CB modules. Look for discrepancies in the eligibility settings.
  Ensure that the employee's status, such as employment type or group, is correctly reflected in both modules.
  
  
  
  Update Records:
  
  If discrepancies are found, update the records in either the PB or CB module to ensure they match.
  Make sure to communicate any changes to relevant stakeholders to maintain consistency.
  
  
  
  Testing:
  
  After making adjustments, test the eligibility checks again to ensure that the error no longer appears.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on configuring benefits eligibility.
  
  
  
  Seek Support:
  
  If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert who specializes in Benefits Administration.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Training: Ensure that users involved in benefits administration are trained on the importance of maintaining consistent eligibility criteria across both PB and CB modules.
  Change Management: Implement a change management process to ensure that any updates to benefits policies are reflected in both systems promptly.
  
  By following these steps, you should be able to identify and resolve the cause of the BP789 error in SAP.