How To Fix BOS04096 - MECP Call failed, contact SAP Support

SAP Error Message - Details

• Message type: E = Error

• Message class: BOS04 - BOS PS integration and Futher objects with EN language

• Message number: 096

• Message text: MECP Call failed, contact SAP Support

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message BOS04096 - MECP Call failed, contact SAP Support ?

  The SAP error message BOS04096, which states "MECP Call failed, contact SAP Support," typically indicates an issue with the SAP Business Object (BO) or the integration between SAP systems. This error can arise from various causes, including configuration issues, connectivity problems, or issues with the underlying data.
  Possible Causes:
  
  Configuration Issues: Incorrect settings in the Business Object or the related SAP components can lead to this error.
  Network Connectivity: Problems with network connections between the SAP system and the Business Object server can cause communication failures.
  Authorization Issues: Insufficient permissions for the user or service account trying to execute the MECP (Multi-Enterprise Collaboration Platform) call.
  Data Issues: Corrupted or invalid data being processed can lead to failures in the MECP call.
  System Performance: High load on the system or resource constraints can lead to timeouts or failures in processing requests.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for the Business Object and ensure they are correctly set up. This includes checking connection parameters, authentication settings, and any relevant integration settings.
  Network Troubleshooting: Verify network connectivity between the SAP system and the Business Object server. Check for firewalls, proxies, or other network devices that might be blocking communication.
  Review Authorizations: Ensure that the user or service account has the necessary permissions to perform the MECP call. This may involve checking roles and authorizations in the SAP system.
  Data Validation: Check the data being processed for any inconsistencies or corruption. Validate the input data and ensure it meets the expected format and criteria.
  Monitor System Performance: Use monitoring tools to check the performance of the SAP system and the Business Object server. Look for any resource bottlenecks or performance issues that could be affecting the MECP call.
  Consult Logs: Review the application and system logs for any additional error messages or warnings that could provide more context about the failure.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or Knowledge Base Articles that address this specific error message. SAP frequently updates their documentation with solutions for known issues.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Contact SAP Support: If the issue persists after trying the above solutions, it may be necessary to contact SAP Support for further assistance. Provide them with detailed information about the error, including any logs or screenshots that can help diagnose the problem.
  
  By following these steps, you should be able to identify the cause of the BOS04096 error and implement a solution.