How To Fix BORGR638 - Reason for return delivery must be specified in item &1

SAP Error Message - Details

• Message type: E = Error

• Message class: BORGR - Messages Multi-Level Goods Receipt

• Message number: 638

• Message text: Reason for return delivery must be specified in item &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message BORGR638 - Reason for return delivery must be specified in item &1 ?

  The SAP error message BORGR638 indicates that a reason for the return delivery must be specified for a specific item in the return delivery document. This error typically occurs when you are trying to process a return delivery in the SAP system, but the required field for the reason for return is not filled in.
  Cause:
  The primary cause of this error is that the "Reason for Return" field is mandatory for each item in the return delivery document, and it has not been populated. This field is essential for tracking the reasons behind returns, which can be important for inventory management, sales analysis, and customer service.
  Solution:
  To resolve this error, follow these steps:
  
  
  Access the Return Delivery Document:
  
  Go to the transaction code where you are processing the return delivery (e.g., VL01N for creating a return delivery).
  
  
  
  Locate the Item:
  
  Find the specific item (indicated by &1 in the error message) that is causing the issue.
  
  
  
  Enter the Reason for Return:
  
  In the item details, look for the field labeled "Reason for Return" (this may vary based on your configuration, but it is often labeled as "Rtn. Reason" or similar).
  Select or enter the appropriate reason for the return. This could be a predefined list of reasons set up in your SAP system.
  
  
  
  Save the Document:
  
  After entering the reason for return, save the document. The error should no longer appear if the reason is correctly specified.
  
  
  
  Related Information:
  
  
  Configuration of Return Reasons: The reasons for return can be configured in the SAP system. If you need to add or modify the reasons available, you may need access to the configuration settings (transaction code SPRO) under the relevant logistics or sales and distribution sections.
  
  
  User Authorization: Ensure that you have the necessary permissions to modify return delivery documents and that the reasons for return are correctly set up in your system.
  
  
  Documentation and Training: If you frequently encounter this error, consider reviewing SAP documentation or training materials related to return deliveries and the handling of return reasons.
  
  
  By ensuring that the "Reason for Return" field is filled out for each item in the return delivery, you should be able to avoid this error in the future.