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Message type: E = Error
Message class: BL - Application Log
Message number: 306
Message text: Payment for passenger &1 has been received
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.
Unfortunately, there isn't any extra information in this error notice.
First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).
Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.
You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.
The SAP error message BL306, which states "Payment for passenger &1 has been received," typically occurs in the context of the Travel Management module or related areas where passenger payments are processed. This error indicates that a payment has already been recorded for the specified passenger, and the system is preventing any further actions that would duplicate this payment.
Cause:
- Duplicate Payment Entry: The most common cause of this error is an attempt to process a payment for a passenger who has already had a payment recorded in the system.
- Incorrect Data Entry: There may be a mistake in the data entry, such as entering the same passenger ID or payment details multiple times.
- System Configuration: There could be configuration settings in the SAP system that enforce strict rules against duplicate payments.
Solution:
- Check Payment Records: Verify the payment history for the passenger in question. You can do this by checking the relevant transaction or report that lists payments made for passengers.
- Correct Data Entry: If you find that the payment was indeed recorded, ensure that you are not trying to enter the same payment again. If you need to make adjustments, look for options to modify or reverse the existing payment instead of creating a new one.
- Consult Documentation: Review the SAP documentation or help files related to the Travel Management module to understand the specific processes and rules regarding payments.
- Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert who can provide guidance based on your specific system configuration and business processes.
Related Information:
PR05
(Travel Expenses) or PRTE
(Travel Management).By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.
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SAP messages fall into 3 different categories: Error messages
(message type = E), Warnings (W) or Informational (I) messages.
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