BL307 - Booking for passenger &1 canceled


SAP Error Message - Details

  • Message type: E = Error

  • Message class: BL - Application Log

  • Message number: 307

  • Message text: Booking for passenger &1 canceled

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message BL307 - Booking for passenger &1 canceled ?

    The SAP error message BL307 ("Booking for passenger &1 canceled") typically occurs in the context of the SAP Travel Management module, particularly when dealing with travel bookings and reservations. This error indicates that a booking for a specific passenger has been canceled, which can happen for various reasons.

    Causes:

    1. Manual Cancellation: The booking may have been manually canceled by a user or an administrator.
    2. System Error: There could be a system error or a failure in the booking process that led to the cancellation.
    3. Payment Issues: If there are issues with payment processing, the system may automatically cancel the booking.
    4. Policy Violations: The booking may have violated company travel policies, leading to an automatic cancellation.
    5. Time Constraints: The booking may have been canceled due to time constraints, such as missing deadlines for ticketing or changes.
    6. External Factors: Changes in flight schedules, availability, or other external factors may have led to the cancellation.

    Solutions:

    1. Check Booking Status: Verify the current status of the booking in the system. If it was canceled, check the reason for cancellation.
    2. Rebook: If the cancellation was not intended, you may need to rebook the travel for the passenger.
    3. Review Policies: Ensure that the booking complies with company travel policies to avoid future cancellations.
    4. Payment Verification: Confirm that all payment details are correct and that there are no issues with the payment method used.
    5. Consult Logs: Check system logs or error messages for more detailed information about why the booking was canceled.
    6. Contact Support: If the issue persists or if you cannot determine the cause, consider reaching out to your SAP support team or the travel management system administrator for assistance.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or patches related to the Travel Management module that might address this error.
    • User Documentation: Refer to the user documentation for the Travel Management module for guidance on handling bookings and cancellations.
    • Training: Ensure that users are trained on the proper procedures for making and managing travel bookings to minimize errors.

    By following these steps, you should be able to identify the cause of the BL307 error and take appropriate action to resolve it.

    Artificial intelligence solution provided by tomco.ai.
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