BL304 - Payment by passenger &1 has not yet been checked

SAP Error Message - Details

• Message type: E = Error

• Message class: BL - Application Log

• Message number: 304

• Message text: Payment by passenger &1 has not yet been checked

What causes this issue?

Payment receits for reservations on this flight have not yet been
checked.

System Response

Message.

How to fix this error?

Check the payment receipts.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message BL304 - Payment by passenger &1 has not yet been checked ?

  The SAP error message BL304, which states "Payment by passenger &1 has not yet been checked," typically occurs in the context of the SAP Travel Management module, particularly when dealing with travel expenses and payments related to passengers or employees.
  Cause:
  This error message usually indicates that the payment status for a specific passenger (identified by &1) has not been verified or processed in the system. This can happen due to several reasons, including:
  
  Pending Payment Verification: The payment for the passenger has been initiated but not yet confirmed or checked in the system.
  Incomplete Data Entry: There may be missing or incomplete information related to the payment or the passenger's travel expenses.
  Workflow Issues: The payment may be stuck in a workflow process that has not been completed.
  System Configuration: There may be configuration settings in the SAP system that require certain checks or validations before a payment can be processed.
  
  Solution:
  To resolve the BL304 error, you can take the following steps:
  
  Check Payment Status: Verify the payment status for the passenger in question. Ensure that all necessary checks have been completed.
  Complete Data Entry: Ensure that all required fields and data related to the payment and travel expenses are filled out correctly.
  Review Workflow: If the payment is part of a workflow, check the workflow status to ensure it has been completed. You may need to follow up with the relevant personnel to ensure that the workflow is processed.
  Consult Documentation: Review any relevant SAP documentation or user manuals that pertain to travel management and payment processing.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert who can provide more specific guidance based on your system configuration.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that pertain to travel management and payment processing, such as PR05 (Travel Expenses), TRIP (Travel Management), and others.
  SAP Notes: Check for any SAP Notes related to error BL304 in the SAP Support Portal, as there may be patches or updates that address this issue.
  User Roles and Authorizations: Ensure that the user attempting to process the payment has the necessary roles and authorizations to perform the required actions in the system.
  
  By following these steps, you should be able to identify the cause of the BL304 error and implement a solution to resolve it.