How To Fix BL302 - The flight is overbooked

SAP Error Message - Details

• Message type: E = Error

• Message class: BL - Application Log

• Message number: 302

• Message text: The flight is overbooked

What causes this issue?

This flight is overbooked.

System Response

Message.

How to fix this error?

Cancel one or more bookings.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message BL302 - The flight is overbooked ?

  The SAP error message BL302, which indicates that "The flight is overbooked," typically occurs in the context of travel and transportation management within SAP systems, particularly in modules related to airline or travel booking. This error arises when the number of bookings for a particular flight exceeds the available capacity.
  Cause:
  
  Overbooking: The primary cause of this error is that the number of reservations made for a specific flight exceeds the number of seats available.
  Data Entry Errors: Incorrect data entry during the booking process can lead to discrepancies in available seats.
  System Configuration: The system may not be configured correctly to handle overbooking scenarios, or the parameters for maximum bookings may not be set appropriately.
  Real-time Updates: If the system does not update in real-time, it may allow bookings that exceed the available capacity.
  
  Solution:
  
  Check Availability: Before making a booking, ensure that there are enough seats available on the flight. This can be done by checking the flight's availability in the system.
  Adjust Booking Parameters: If overbooking is a common scenario for your business model, consider adjusting the booking parameters in the system to allow for a certain level of overbooking, if applicable.
  Cancel or Modify Bookings: If the flight is overbooked, you may need to cancel or modify existing bookings to free up seats for new reservations.
  Contact Support: If the issue persists, it may be necessary to contact your SAP support team or system administrator to investigate the configuration settings or any potential bugs in the system.
  Implement Waitlist: If applicable, implement a waitlist feature for customers who wish to book a flight that is currently overbooked.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for detailed information on handling bookings and managing flight capacities.
  User Training: Ensure that users involved in the booking process are trained on how to check availability and handle overbooking situations.
  System Updates: Regularly update your SAP system to ensure that you have the latest features and bug fixes that may address issues related to overbooking.
  
  By addressing the underlying causes and implementing the suggested solutions, you can effectively manage the overbooking issue and minimize the occurrence of the BL302 error message in your SAP system.