How To Fix BIL340 - Adjustment reversal &1 is not allowed for CI integration &2

SAP Error Message - Details

• Message type: E = Error

• Message class: BIL - General billing

• Message number: 340

• Message text: Adjustment reversal &1 is not allowed for CI integration &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message BIL340 - Adjustment reversal &1 is not allowed for CI integration &2 ?

  The SAP error message BIL340, which states "Adjustment reversal &1 is not allowed for CI integration &2," typically occurs in the context of billing and invoicing processes, particularly when dealing with adjustments in the context of Customer Integration (CI) or similar functionalities.
  Cause:
  
  CI Integration Restrictions: The error indicates that there are restrictions in place for reversing adjustments when Customer Integration is active. This could be due to specific business rules or configurations that prevent certain types of adjustments from being reversed.
  Document Status: The document you are trying to reverse may be in a status that does not allow for adjustments or reversals. For example, if the document has already been processed or finalized, it may not be eligible for reversal.
  Configuration Issues: There may be configuration settings in the SAP system that dictate how adjustments and reversals are handled, particularly in relation to CI integration.
  
  Solution:
  
  Check Document Status: Verify the status of the adjustment document you are trying to reverse. If it is in a finalized state, you may need to follow a different process to handle the adjustment.
  Review CI Integration Settings: Consult with your SAP configuration team to review the settings related to Customer Integration. There may be specific rules or configurations that need to be adjusted to allow for the reversal of adjustments.
  Use Alternative Methods: If the reversal is not allowed, consider using alternative methods to correct the billing issue. This could involve creating a new adjustment or credit memo instead of reversing the existing one.
  Consult Documentation: Refer to SAP documentation or notes related to billing adjustments and CI integration for any specific guidelines or restrictions that may apply to your situation.
  Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP support for assistance. They may provide insights specific to your system configuration or version.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional context on handling adjustments and reversals in CI integration scenarios.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in managing billing adjustments, such as VF02 (Change Billing Document) or VF03 (Display Billing Document).
  User Roles and Authorizations: Ensure that the user attempting the reversal has the necessary authorizations to perform adjustments and reversals in the system.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.