How To Fix BIL_CUSINV_PRTBL002 - No document found in archive

SAP Error Message - Details

• Message type: E = Error

• Message class: BIL_CUSINV_PRTBL - Messages for service CustomerInvoicePortableDocumentQueryRes

• Message number: 002

• Message text: No document found in archive

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message BIL_CUSINV_PRTBL002 - No document found in archive ?

  The SAP error message BIL_CUSINV_PRTBL002: No document found in archive typically occurs when a user attempts to access archived documents related to customer invoices, but the system cannot find the requested document in the archive.
  Cause:
  
  Document Not Archived: The document you are trying to access may not have been archived yet.
  Incorrect Archive Settings: The archiving settings may not be configured correctly, leading to documents not being archived properly.
  Document Deleted: The document may have been deleted from the archive or never archived due to an error during the archiving process.
  Authorization Issues: The user may not have the necessary authorizations to access the archived documents.
  Incorrect Selection Criteria: The selection criteria used to retrieve the document may be incorrect, leading to no results being found.
  
  Solution:
  
  Check Archiving Status: Verify if the document has been archived. You can do this by checking the archiving logs or using transaction codes like SARA (Archive Administration) to see if the document exists in the archive.
  Review Archiving Configuration: Ensure that the archiving configuration is set up correctly. This includes checking the archiving object and ensuring that the relevant documents are included in the archiving process.
  Re-archive Documents: If the document was not archived, you may need to run the archiving process again for the relevant documents.
  Check Authorizations: Ensure that the user has the necessary authorizations to access archived documents. This may involve checking user roles and permissions.
  Adjust Selection Criteria: Review and adjust the selection criteria used to retrieve the document. Ensure that the parameters match the archived documents.
  Consult with Basis Team: If the issue persists, consult with your SAP Basis team to check for any underlying issues with the archive database or system settings.
  
  Related Information:
  
  Transaction Codes: 
  
  SARA: For managing archiving objects and checking archived documents.
  SARI: For displaying archived documents.
  
  
  Documentation: Refer to SAP Help documentation for archiving processes and best practices.
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to archiving and this error message.
  
  If the problem continues after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.