How To Fix BIL028 - Device &1, register &2 is allocated to an inactive transformer

SAP Error Message - Details

• Message type: E = Error

• Message class: BIL - General billing

• Message number: 028

• Message text: Device &1, register &2 is allocated to an inactive transformer

What causes this issue?

You tried to allocate a consumption value on register &v2& for device
&v1&, which is greater than zero, to a power transformer from &v3& to
&v4&. However, the power transformers allocated are inactive.

System Response

The system cancels billing.

How to fix this error?

INCLUDE ISU_BI_INACTIVE_TRANSFORMER OBJECT DOKU ID TX

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message BIL028 - Device &1, register &2 is allocated to an inactive transformer ?

  The SAP error message BIL028 indicates that a device (such as a meter) and a register are allocated to an inactive transformer. This typically occurs in the context of billing or device management within the SAP IS-U (Industry Solution for Utilities) module, which is used for managing utility services like electricity, water, and gas.
  Cause:
  
  Inactive Transformer: The transformer associated with the device and register is marked as inactive in the system. This could be due to maintenance, decommissioning, or other operational reasons.
  Data Integrity Issues: There may be inconsistencies in the master data, where the device is still linked to a transformer that is no longer active.
  Configuration Errors: Incorrect configuration settings in the system may lead to this error, especially if the device was not properly updated after the transformer status changed.
  
  Solution:
  
  Check Transformer Status: Verify the status of the transformer in the system. If it is indeed inactive and should be active, update its status accordingly.
  Reassign Device: If the transformer is meant to be inactive, consider reassigning the device and register to an active transformer. This can usually be done through the device management transactions in SAP.
  Data Correction: If there are data integrity issues, you may need to correct the master data. This could involve updating the device or register records to ensure they are linked to the correct active transformer.
  Consult Documentation: Review the relevant SAP documentation or configuration guides for your specific version of SAP IS-U to ensure that all settings are correct.
  Contact Support: If the issue persists after checking the above points, consider reaching out to SAP support or your internal IT team for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as EL31 (for device management) or EL02 (for viewing device details) to help troubleshoot the issue.
  Master Data Management: Understanding how master data is managed in SAP IS-U can help prevent similar issues in the future.
  Change Logs: Check change logs for the transformer and device to see if any recent changes might have led to this issue.
  User Roles and Permissions: Ensure that the user attempting to make changes has the necessary permissions to modify transformer and device statuses.
  
  By following these steps, you should be able to resolve the BIL028 error and ensure that your device and register are correctly allocated to an active transformer.