How To Fix BCOM_IR009 - The following agent groups remain (see Details)

BCOM_IR009 - Overview

• Message type: E = Error

• Message class: BCOM_IR - Messages for interaction routing

• Message number: 009

• Message text: The following agent groups remain (see Details)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message BCOM_IR009 - The following agent groups remain (see Details) ?

  The SAP error message BCOM_IR009 typically indicates that there are agent groups that have not been fully processed or that there are issues related to the configuration or status of those agent groups in the context of SAP Business Communication Management (BCM) or SAP BusinessObjects.
  
  Cause:
  
  Incomplete Configuration: The agent groups may not be fully configured or may have missing parameters.
  Status Issues: The agent groups might be in a status that prevents them from being processed (e.g., inactive or not assigned correctly).
  System Errors: There could be underlying system errors or inconsistencies in the database that are causing the agent groups to remain unprocessed.
  User Permissions: The user may not have the necessary permissions to view or manage the agent groups.
  
  
  Solution:
  
  Check Configuration: Review the configuration of the agent groups in the SAP system. Ensure that all required fields and parameters are filled out correctly.
  Review Status: Check the status of the agent groups. If they