How To Fix BCOM_IR002 - Routing scenario &1 does not exist in the internal router

SAP Error Message - Details

• Message type: E = Error

• Message class: BCOM_IR - Messages for interaction routing

• Message number: 002

• Message text: Routing scenario &1 does not exist in the internal router

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message BCOM_IR002 - Routing scenario &1 does not exist in the internal router ?

  The SAP error message BCOM_IR002 indicates that a routing scenario specified in the internal router does not exist. This error typically arises in the context of SAP Business Communication Management (BCM) or SAP's internal routing mechanisms, where specific routing scenarios are defined for handling communication processes.
  Cause:
  
  Missing Routing Scenario: The routing scenario referenced in the error message is not defined in the system. This could be due to a configuration oversight or an incomplete setup.
  Incorrect Configuration: The routing scenario might have been incorrectly configured or deleted, leading to the system being unable to find it.
  Typographical Error: There may be a typographical error in the routing scenario name or ID being referenced.
  Transport Issues: If the routing scenario was recently transported from another system, it may not have been properly imported or activated.
  
  Solution:
  
  
  Check Routing Scenarios: Verify that the routing scenario exists in the system. You can do this by navigating to the relevant configuration area in SAP where routing scenarios are defined.
  
  Use transaction codes like SPRO to access the configuration settings.
  Look for the section related to communication management or internal routing.
  
  
  
  Create or Restore the Scenario: If the routing scenario does not exist, you may need to create it. If it was deleted, consider restoring it from a backup or re-creating it based on the original specifications.
  
  
  Correct Typographical Errors: Double-check the name or ID of the routing scenario being referenced in the error message. Ensure that it matches exactly with what is defined in the system.
  
  
  Transport Management: If the routing scenario was supposed to be transported from another system, check the transport logs to ensure that it was successfully imported. If not, you may need to re-transport it.
  
  
  Consult Documentation: Review any relevant SAP documentation or notes related to the specific version of SAP you are using. There may be specific instructions or known issues related to routing scenarios.
  
  
  Contact SAP Support: If you are unable to resolve the issue, consider reaching out to SAP support for assistance. They may provide insights or patches if this is a known issue.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or updates related to the BCOM_IR002 error.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
  Documentation: Review the official SAP documentation for Business Communication Management and internal routing to understand how routing scenarios are defined and managed.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.