How To Fix BA311 - Interruption request was not processed

SAP Error Message - Details

• Message type: E = Error

• Message class: BA - Data Archiving

• Message number: 311

• Message text: Interruption request was not processed

What causes this issue?

The system received an interruption request for the current write
program. However, the program was unable to process the request
correctly.
Contrary to the documentation on exception <EX>TERMINATION_REQUESTED</>
for function module <EX>ARCHIVE_SAVE_OBJECT</> , the following occurs:
After this exception in the write program, the system processes an
invalid ADK function module. Only <EX>ARCHIVE_WRITE_STATISTICS</>,
<EX>ARCHIVE_GET_STATISTICS</> and <EX>ARCHIVE_CLOSE_FILE </>are valid.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

The program or the job was terminated.

How to fix this error?

If the program is a customer-specific development, avoid the invalid
program logic. If this is an SAP standard program, report this error to
SAP.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message BA311 - Interruption request was not processed ?

  The SAP error message BA311, which states "Interruption request was not processed," typically occurs in the context of batch processing or background jobs in SAP. This error can arise due to various reasons, and understanding the cause is essential for finding an appropriate solution.
  Causes of BA311 Error
  
  
  Job Interruption: The error may occur if a background job is interrupted or terminated unexpectedly. This could be due to system issues, user intervention, or resource constraints.
  
  
  Authorization Issues: The user executing the job may not have the necessary authorizations to perform the requested action, leading to the interruption.
  
  
  Resource Limitations: Insufficient system resources (like memory or CPU) can cause jobs to fail or be interrupted.
  
  
  Configuration Issues: Incorrect configuration settings in the job scheduling or batch processing can lead to interruptions.
  
  
  System Errors: General system errors or inconsistencies in the SAP environment can also trigger this message.
  
  
  Solutions
  
  
  Check Job Status: Use transaction code SM37 to check the status of the background job. Look for any logs or messages that provide more context about the interruption.
  
  
  Review Authorizations: Ensure that the user executing the job has the necessary authorizations. You can check this using transaction code SU53 to analyze authorization failures.
  
  
  Monitor System Resources: Check system performance and resource usage. Use transaction codes like SM50 or SM66 to monitor active processes and ensure that there are enough resources available.
  
  
  Re-run the Job: If the job was interrupted, try to re-run it. Ensure that any issues that caused the interruption are resolved before doing so.
  
  
  Check Configuration: Review the configuration settings related to batch processing and job scheduling. Ensure that they are set up correctly.
  
  
  Consult Logs: Check the system logs (transaction SM21) for any related errors or warnings that might provide additional context.
  
  
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for further assistance.
  
  
  Related Information
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM37 (Job Monitoring), SM21 (System Log), SU53 (Authorization Check), and SM50/SM66 (Process Overview).
  SAP Notes: Search for SAP Notes related to the BA311 error for any specific patches or updates that may address the issue.
  Documentation: Review SAP documentation for batch processing and job scheduling to ensure best practices are being followed.
  
  By following these steps, you should be able to diagnose and resolve the BA311 error effectively.