How To Fix B1270 - Error when closing IDoc: Database error

SAP Error Message - Details

• Message type: E = Error

• Message class: B1 - ALE group messages

• Message number: 270

• Message text: Error when closing IDoc: Database error

What causes this issue?

The IDoc could not be closed due to a database error.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message B1270 - Error when closing IDoc: Database error ?

  The SAP error message B1270, which indicates an error when closing an IDoc due to a database error, can arise from various underlying issues. Here’s a breakdown of potential causes, solutions, and related information:
  Causes:
  
  Database Locking Issues: The IDoc processing might be trying to access a database record that is locked by another process.
  Database Connectivity Problems: There could be issues with the connection between the SAP application server and the database.
  Data Integrity Issues: There may be inconsistencies or corruption in the data being processed.
  Insufficient Authorizations: The user or process attempting to close the IDoc may not have the necessary permissions.
  Configuration Issues: Incorrect settings in the IDoc processing configuration can lead to errors.
  Database Performance Issues: High load on the database or performance bottlenecks can cause timeouts or failures.
  
  Solutions:
  
  Check Database Locks: Use transaction codes like SM12 to check for any locks on the database tables related to IDoc processing. If locks are found, investigate the processes holding them.
  Review System Logs: Check the system logs (transaction SM21) and the application logs (transaction SLG1) for more detailed error messages that can provide insights into the issue.
  Database Connection: Ensure that the database connection is stable and that there are no network issues. You can check the database status and connectivity.
  Data Consistency Check: Run consistency checks on the IDoc data to ensure there are no corrupt records. You can use transaction WE19 for testing and troubleshooting IDocs.
  User Authorizations: Verify that the user or process has the necessary authorizations to perform IDoc processing. Check roles and profiles assigned to the user.
  Configuration Review: Review the IDoc configuration settings in transaction WE20 and ensure that they are correctly set up for the relevant message types.
  Database Performance: Monitor the database performance and check for any long-running queries or resource bottlenecks. Consider optimizing queries or increasing database resources if necessary.
  
  Related Information:
  
  Transaction Codes:
  
  WE02: Display IDocs
  WE19: Test IDoc
  SM12: Display and manage locks
  SM21: System log
  SLG1: Application log
  
  
  SAP Notes: Check SAP Notes for any known issues related to IDoc processing and database errors. You can search for relevant notes in the SAP Support Portal.
  Documentation: Review SAP documentation on IDoc processing and error handling for more detailed guidance.
  
  If the issue persists after trying the above solutions, it may be necessary to involve your SAP Basis team or SAP support for further investigation.