How To Fix B1268 - Error when writing IDoc status: No status record exists

SAP Error Message - Details

• Message type: E = Error

• Message class: B1 - ALE group messages

• Message number: 268

• Message text: Error when writing IDoc status: No status record exists

What causes this issue?

The status record of the IDoc could not be written in the previous
step because the function module for application input has not returned
any status record. This error can only result from a program error.

How to fix this error?

If the error was caused by a standard function module for application
input, please contact SAP.
Otherwise check the function module that was called.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message B1268 - Error when writing IDoc status: No status record exists ?

  The SAP error message B1268, which states "Error when writing IDoc status: No status record exists," typically occurs when there is an issue with the IDoc processing in the SAP system. This error indicates that the system is trying to update the status of an IDoc, but it cannot find the corresponding status record in the database.
  Causes:
  
  Missing IDoc Record: The IDoc might not have been created successfully, or it may have been deleted or not yet processed.
  Database Issues: There could be issues with the database that prevent the IDoc status from being written.
  IDoc Processing Errors: If there were errors during the initial processing of the IDoc, it might not have a valid status record.
  Configuration Issues: Incorrect configuration in the IDoc processing settings could lead to this error.
  Transport Issues: If the IDoc is being transported between systems, there may be inconsistencies in the IDoc definitions or configurations.
  
  Solutions:
  
  Check IDoc Status: Use transaction WE02 or WE05 to check the status of the IDoc. Look for any errors or issues that might indicate why the status record is missing.
  Reprocess IDoc: If the IDoc is found to be in an error state, you can try to reprocess it using transaction BD87 or WE19.
  Database Consistency Check: Ensure that the database is consistent and that there are no issues with the IDoc tables (like EDIDC, EDID4, etc.). You may need to run database consistency checks or consult your database administrator.
  Review Configuration: Check the IDoc configuration settings in transaction WE20 and ensure that they are correctly set up for the relevant message type and partner profile.
  Check for Updates: Ensure that your SAP system is up to date with the latest support packages and notes, as there may be fixes for known issues related to IDoc processing.
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that might address this specific error message or related issues.
  
  Related Information:
  
  IDoc Types: Understand the IDoc types and their structures, as this can help in troubleshooting.
  Transaction Codes: Familiarize yourself with transaction codes like WE02 (Display IDoc), WE05 (IDoc List), BD87 (Reprocess IDocs), and WE19 (Test IDoc).
  Monitoring Tools: Use monitoring tools available in SAP to keep track of IDoc processing and identify issues proactively.
  Documentation: Refer to SAP documentation for detailed information on IDoc processing and error handling.
  
  If the issue persists after trying the above solutions, it may be necessary to involve your SAP Basis or technical team for further investigation.