How To Fix B1269 - Error when closing IDoc: IDoc not opened


SAP Error Message - Details

  • Message type: E = Error

  • Message class: B1 - ALE group messages

  • Message number: 269

  • Message text: Error when closing IDoc: IDoc not opened

  • Show details Hide details
  • What causes this issue?

    The IDoc could not be closed in the previous step since it has not
    been opened. This error can only result from a program error.

    How to fix this error?

    Please contact SAP.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message B1269 - Error when closing IDoc: IDoc not opened ?

    The SAP error message B1269, which states "Error when closing IDoc: IDoc not opened," typically occurs when there is an issue with the processing of an IDoc (Intermediate Document) in the SAP system. This error indicates that the system is trying to close an IDoc that was never successfully opened or processed.

    Causes:

    1. IDoc Not Created Properly: The IDoc may not have been created correctly, leading to it not being opened for processing.
    2. IDoc Status Issues: The IDoc might be in an incorrect status that prevents it from being processed or closed.
    3. Application Logic Errors: There could be issues in the application logic that handles the IDoc processing, leading to it not being opened.
    4. Database Issues: Problems with the database or connectivity issues can prevent the IDoc from being opened.
    5. Configuration Issues: Incorrect configuration settings in the IDoc processing or partner profiles can lead to this error.

    Solutions:

    1. Check IDoc Status: Use transaction code WE02 or WE05 to check the status of the IDoc. Ensure that it is in a status that allows for processing.
    2. Reprocess the IDoc: If the IDoc is in an error status, you may need to reprocess it. You can do this using transaction code BD87.
    3. Review Application Logs: Check the application logs for any additional error messages or warnings that might provide more context about why the IDoc was not opened.
    4. Check Configuration: Review the configuration settings for the IDoc processing and partner profiles to ensure they are set up correctly.
    5. Debugging: If you have access to the development environment, you can debug the IDoc processing function modules to identify where the issue occurs.
    6. Consult Documentation: Review SAP documentation or notes related to IDoc processing for any known issues or patches that may address this error.

    Related Information:

    • IDoc Types: Familiarize yourself with the specific IDoc type you are working with, as different types may have different processing requirements.
    • Transaction Codes: Common transaction codes for IDoc processing include:
      • WE02: Display IDoc
      • WE05: IDoc List
      • BD87: Reprocess IDocs
      • WE19: Test tool for IDocs
    • SAP Notes: Check SAP Notes for any specific notes related to error B1269, as there may be updates or patches that address this issue.

    If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP Basis or technical team for further investigation.

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