How To Fix B1272 - Error when closing IDoc: Status not set

SAP Error Message - Details

• Message type: E = Error

• Message class: B1 - ALE group messages

• Message number: 272

• Message text: Error when closing IDoc: Status not set

What causes this issue?

The IDoc could not be closed in the previous step because no status
record was written. This error can only result from a program error.

How to fix this error?

Please contact SAP.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message B1272 - Error when closing IDoc: Status not set ?

  The SAP error message B1272, which states "Error when closing IDoc: Status not set," typically occurs when there is an issue with the processing of an IDoc (Intermediate Document) in the SAP system. This error indicates that the IDoc could not be closed properly because its status has not been set correctly.
  Causes:
  
  Incomplete Processing: The IDoc may not have been processed completely, leading to an inability to set the status.
  Configuration Issues: There may be configuration issues in the IDoc processing settings or in the partner profiles.
  Application Errors: The application that is supposed to process the IDoc may have encountered an error, preventing it from updating the IDoc status.
  Database Issues: There could be database-related issues, such as locks or inconsistencies, that prevent the IDoc status from being updated.
  Custom Code: If there are custom enhancements or user exits that manipulate IDoc processing, they may be causing the issue.
  
  Solutions:
  
  Check IDoc Status: Use transaction WE02 or WE05 to check the status of the IDoc. Look for any errors or warnings that might indicate what went wrong during processing.
  Reprocess the IDoc: If the IDoc is in an error status, you can try to reprocess it using transaction BD87 or by using the "Reprocess" option in WE02/WE05.
  Review Application Logs: Check the application logs (transaction SLG1) for any related error messages that might provide more context on why the IDoc could not be processed.
  Check Partner Profiles: Ensure that the partner profiles (transaction WE20) are correctly configured for the IDoc type and that the necessary settings for inbound and outbound processing are in place.
  Review Custom Code: If there are any custom developments related to IDoc processing, review the code to ensure it is functioning as expected and not causing the issue.
  Database Consistency: Check for any database locks or inconsistencies that might be affecting IDoc processing. You may need to involve your database administrator if you suspect this is the case.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that might address this specific error or provide patches or updates that could resolve the issue.
  
  Related Information:
  
  IDoc Status Codes: Familiarize yourself with the various IDoc status codes to understand what each status means and how to troubleshoot based on the status.
  IDoc Processing: Understanding the IDoc lifecycle and how it is processed in SAP can help in diagnosing issues.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  
  If the issue persists after trying the above solutions, it may be necessary to involve SAP support for further assistance.