How To Fix ATO_CUSTOMER353 - You are not authorized to import a software collection.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: ATO_CUSTOMER - ATO Messages for the End User

  • Message number: 353

  • Message text: You are not authorized to import a software collection.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message ATO_CUSTOMER353 - You are not authorized to import a software collection. ?
    The SAP error message ATO_CUSTOMER353, which states "You are not authorized to import a software collection," typically indicates that the user attempting to perform the import does not have the necessary authorizations or permissions to execute that action within the SAP system.
    
    Cause: Authorization Issues: The user lacks the required roles or authorizations to import software collections. Role Assignment: The user may not have been assigned the appropriate roles that include the necessary permissions for software import activities. System Configuration: There may be restrictions in the system configuration that prevent certain users from performing import operations.
    Solution: Check User Roles: Verify the roles assigned to the user who is encountering the error. This can be done by navigating to the user management section in SAP (Transaction code: SU01). Ensure that the user has the necessary roles that include permissions for software import activities. Assign Required Authorizations: If the user does not have the required roles, you may need to assign

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