How To Fix ATO_CUSTOMER351 - You are not authorized to change a software collection.

SAP Error Message - Details

• Message type: E = Error

• Message class: ATO_CUSTOMER - ATO Messages for the End User

• Message number: 351

• Message text: You are not authorized to change a software collection.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ATO_CUSTOMER351 - You are not authorized to change a software collection. ?

  The SAP error message ATO_CUSTOMER351, which states "You are not authorized to change a software collection," typically indicates that the user does not have the necessary permissions to modify a software collection in the SAP system. This can occur in various contexts, such as when working with SAP Application Lifecycle Management (ALM) or SAP Solution Manager.
  Cause:
  
  Insufficient Authorizations: The user account attempting to make changes does not have the required authorizations assigned in the role.
  Role Configuration: The roles assigned to the user may not include the necessary transaction codes or authorization objects related to software collection management.
  System Configuration: There may be system-level restrictions or configurations that prevent certain users from making changes to software collections.
  
  Solution:
  
  
  Check User Authorizations:
  
  Verify the user’s roles and authorizations in the SAP system.
  Use transaction code SU53 immediately after the error occurs to see which authorization check failed.
  
  
  
  Modify User Roles:
  
  If the user lacks the necessary authorizations, a system administrator should review and modify the user’s roles to include the required permissions.
  Common authorization objects that may be relevant include:
  
  S_SYST (System Authorization)
  S_TCODE (Transaction Code Authorization)
  S_USER_AUTH (User Authorization)
  
  
  
  
  
  Consult with Security Team:
  
  If you are not an administrator, contact your SAP security team or system administrator to request the necessary changes to your user profile.
  
  
  
  Testing:
  
  After changes are made, log out and log back in to ensure that the new authorizations take effect.
  Attempt to perform the action again to see if the error persists.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific guidance or updates related to this error message. SAP Notes can provide insights into known issues and their resolutions.
  Documentation: Review SAP documentation related to user roles and authorizations, especially in the context of software collections and ALM.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may be used for managing software collections, such as SOLMAN_SETUP or SCC1 (for client copy).
  
  If the issue persists after checking authorizations and roles, further investigation may be required, potentially involving SAP support for more complex scenarios.