ATO_CUSTOMER350 - You are not authorized to display software collections.

SAP Error Message - Details

• Message type: E = Error

• Message class: ATO_CUSTOMER - ATO Messages for the End User

• Message number: 350

• Message text: You are not authorized to display software collections.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ATO_CUSTOMER350 - You are not authorized to display software collections. ?

  The SAP error message ATO_CUSTOMER350, which states "You are not authorized to display software collections," typically indicates that the user does not have the necessary authorizations to access or view software collections in the SAP system. This can occur in various SAP modules, particularly in environments where software collections are managed, such as SAP Solution Manager or SAP Cloud ALM.
  Cause:
  
  Authorization Issues: The user account does not have the required roles or authorizations assigned to access software collections.
  Role Configuration: The roles assigned to the user may not include the necessary permissions for the specific transaction or function related to software collections.
  User Profile: The user profile may not be correctly set up to allow access to the software collections.
  
  Solution:
  
  
  Check User Roles:
  
  Verify the roles assigned to the user in the SAP system. This can be done by navigating to the user management area (Transaction SU01).
  Ensure that the user has the appropriate roles that include access to software collections.
  
  
  
  Assign Missing Authorizations:
  
  If the user lacks the necessary roles, you may need to assign the appropriate roles that include the required authorizations. This typically involves roles related to software management or specific application areas.
  Consult with your SAP security team or administrator to identify the correct roles.
  
  
  
  Review Authorization Objects:
  
  Check the authorization objects related to software collections. Common authorization objects that may be relevant include:
  
  S_TCODE (Transaction Code)
  S_USER_AUTH (User Authorization)
  
  
  Ensure that the user has the necessary authorizations for these objects.
  
  
  
  Testing:
  
  After making changes to the user roles or authorizations, have the user log out and log back in to see if the issue is resolved.
  Test the access to software collections again to confirm that the authorization issue has been addressed.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific guidance or updates related to this error message. SAP Notes often provide insights into known issues and their resolutions.
  Documentation: Review the SAP documentation for the specific module you are working with to understand the authorization requirements for accessing software collections.
  Security Audit: Conduct a security audit to ensure that all users have the appropriate access levels and that there are no unnecessary permissions granted.
  
  If the issue persists after following these steps, it may be necessary to engage with SAP support for further assistance.