How To Fix ATO_CUSTOMER350 - You are not authorized to display software collections.

ATO_CUSTOMER350 - Overview

• Message type: E = Error

• Message class: ATO_CUSTOMER - ATO Messages for the End User

• Message number: 350

• Message text: You are not authorized to display software collections.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

ATO_CUSTOMER350 - Details

• The SAP error message ATO_CUSTOMER350, which states "You are not authorized to display software collections," typically indicates that the user does not have the necessary authorizations to access or view software collections in the SAP system. This can occur in various SAP modules, particularly in environments where software collections are managed, such as SAP Solution Manager or SAP Cloud ALM.
  
  Cause:
  
  Authorization Issues: The user account does not have the required roles or authorizations assigned to access software collections.
  Role Configuration: The roles assigned to the user may not include the necessary permissions for the specific transaction or function related to software collections.
  User Profile: The user profile may not be correctly set up to allow access to the software collections.
  
  
  Solution:
  
  
  Check User Roles:
  
  Verify the roles assigned to the user in the SAP system. This can be done by navigating to the user management area (Transaction SU01).
  Ensure that the user has the appropriate roles that