ATO_CUSTOMER352 - You are not authorized to export a software collection.

SAP Error Message - Details

• Message type: E = Error

• Message class: ATO_CUSTOMER - ATO Messages for the End User

• Message number: 352

• Message text: You are not authorized to export a software collection.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ATO_CUSTOMER352 - You are not authorized to export a software collection. ?

  The SAP error message ATO_CUSTOMER352, which states "You are not authorized to export a software collection," typically indicates that the user attempting to perform the export operation does not have the necessary authorizations or permissions to do so. This error is often encountered in the context of SAP's software logistics and transport management.
  Cause:
  
  Insufficient Authorizations: The user lacks the required roles or authorizations to perform the export of software collections.
  Role Configuration: The roles assigned to the user may not include the necessary permissions for the specific action.
  System Configuration: There may be system-level restrictions or configurations that prevent the export operation.
  
  Solution:
  
  
  Check User Roles:
  
  Verify the roles assigned to the user in the SAP system. Ensure that the user has the necessary authorizations to export software collections.
  Common roles that may be required include those related to software logistics, transport management, or specific development roles.
  
  
  
  Authorization Object:
  
  Check the authorization objects related to software export. The relevant authorization objects may include S_TRANSPRT (Transport Organizer) or others specific to your SAP environment.
  Ensure that the user has the necessary authorizations for these objects.
  
  
  
  Consult with Security Team:
  
  If you do not have the necessary access to modify roles or authorizations, consult with your SAP security or basis team. They can review and adjust the user’s roles as needed.
  
  
  
  Review System Configuration:
  
  Check if there are any system-wide settings or configurations that might restrict the export of software collections. This may include transport routes or client settings.
  
  
  
  Testing:
  
  After making changes to roles or authorizations, have the user log out and log back in to ensure that the changes take effect. Then, attempt the export operation again.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on authorization issues.
  Documentation: Review SAP documentation related to transport management and software logistics for best practices and detailed authorization requirements.
  Support: If the issue persists after checking roles and authorizations, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to resolve the authorization issue related to the ATO_CUSTOMER352 error message.